Job Posting : Veterinary Practice Manager
Looking for a dedicated, expansion-driven Team Member
About our Practice:
We opened our doors 3 years ago and have been fortunate to see our small animal veterinary practice grow rapidly. Brookswood Animal Clinic is a fast paced modern veterinary hospital with a dedicated team of experienced and passionate doctors and staff. What distinguishes us from other veterinary practices in the area is our exceptional customer service and patient care. We believe in creating individual health solutions for each of our client’s unique pets.
As we continue to expand both our services and our space in the near future, we will be faced with new and exciting challenges and look forward to finding the right people to help us achieve our goals.
Your primary mission will be to assist the owners to oversee and organize activities and production in all areas. This would include managing the staff and office, ensuring smooth and efficient patient flow, and creating an environment which builds client loyalty and where staff works together as a team toward the same goals. Our goal is to find an individual who can meet these challenges and develop the tools to competently manage the day-to-day operations and drive growth of the practice independent of the owners.
Required Competencies and Experience:
Bachelor’s Degree in business or related filed
Work exposure to all aspects of a business enterprise, with demonstrated competence in client relations, human resources, and marketing
Ability to manage a minimum of 15 full and part time employees
Must be extremely goal orientated and performance driven
Must be an excellent communicator with high affinity for staff and clients
A certification as a Veterinary Practice Manager is desired but not required
Experience working in a veterinary practice is desired but not required
A veterinary clinic that is expanding and prospering
Staff members who know their jobs and are productive and are operating together as a team
Satisfied clients who continue to come in for veterinary care and who refer others to the practice
Owners who only have to wear their owner/doctor hats
Some Basic Job Functions:
Oversee personnel management: communication, create and enforce job descriptions, performance reviews, hiring, correction, scheduling, etc.
Initiate policy that efficiently drives the clinic, and educate the staff in the mechanics of the policies
Oversees appointment scheduling: keep appointment book full, ensure smooth and efficient patient flow
Oversee customer service and client relations
Oversee overall marketing plan
Oversee inventory ordering and control
Oversee pricing and fee capture: keep vendor pricing up to date, evaluate costs to provide services and that profit margins are maintained, ensure doctors staff charge appropriately for all services rendered
Compensation and Benefits:
Starting salary of $45,000 - $50,000, based on experience and performance record. After six months, there will be a combination of salary and performance based bonuses. Total compensation will be directly tied to the effort you put in and mastering your practice manager role.
You are immediately eligible for health insurance and our retirement plan. After six months, you will receive paid holidays and paid vacation time. We are also willing to invest in training in areas that will help you and the clinic succeed.